How-to Guides
The Technology Resources and Services group provides technical support for the academic and research needs of the RCOE faculty and staff. This includes the setup of University-owned office and laptop computers, computer peripherals and other devices. The Technology Resources and Services group also provides the following services for College employees:
- Data Security and Backup - Scheduled, automated backup of important data
- Remote Access to Services - Access campus technology resources from off-campus
- Macintosh Support - Hardware and software support for Macintosh computers
- PC Support - Hardware and software support for PC (Windows) computers
For support services not listed here (such as web and database development), please see our other services. If you still cannot find information about a particular service, or need assistance with non-standard technology equipment, please submit a Help Request Ticket.
Document outlining support and services policy.
